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KVALITET USLUGE | smart plus

Tajna kupovina (Mystery Shopping)

Dobra usluga može biti odlučujući faktor za uspešnost poslovanja.Kroz prizmu Tajne kupovine pogledajte šta se u Vašim prodajnim objektima dešava iz ugla Vašeg kupca i otkrijte na čemu možete da radite kako biste uslugu doveli do najvišeg standarda.

 

Audit standarda

Usluga standardizovanog i ujednačenog kvaliteta je jedno od merila profesionalnosti jedne kompanije. Proverite da li se u vašim prodajnim objektima poštuju standardi propisani od strane kompanije, od vizualnog identiteta i izlaganja aktualnih promotivnih materijala, preko načina izlaganja proizvoda i cena do ponašanja zaposlenih.

Price Monitoring

Budite konstantno u toku sa cenama konkurenata iz vaše industrije kako biste optimizovali sopstvenu prodaju i profit.